What LeedAgent does
LeedAgent helps you manage the operational side of getting and serving leads. It is built around a simple loop: publish pages, capture leads, keep the conversation moving, book appointments, and keep the pipeline clean.
It is not just a website builder or only a CRM. The useful part is that those pieces live together, so a lead captured from a form can become a contact, a conversation, a booked appointment, and a follow-up task without being copied between tools.
The basic workflow
Start with the pieces customers touch first:
- A public website or funnel page.
- A form that collects the right information.
- A calendar or appointment path if people should book time.
- A phone and messaging setup if you plan to communicate by SMS or calls.
- A pipeline that shows where each lead is in the process.
Once those are in place, use the inbox and AI employees to keep work from sitting unanswered.
Set up your account
Complete the business profile before launching public pages. The company name, support email, phone number, domain, and billing status affect what customers see and what compliance reviewers may check later.
Make sure the public website, contact forms, phone number, privacy policy, terms, and opt-in language all match the same business. Mismatched names or domains can slow down Trust Center reviews.
Connect the core tools
The first workspace should usually include contacts, a pipeline, at least one public form, a booking page if appointments matter, and a phone number if calling or texting will be used.
Do not turn on broad automations until the lead capture path works by hand. Submit a test lead, check the contact, confirm the conversation record, and make sure the next step is obvious.
Keep approval control
AI employees are most useful when they prepare work, summarize context, draft replies, and point out next actions. Keep approval steps in place for anything sensitive, especially outbound messages, billing, compliance, or customer-facing changes.
What to do first
If the account is new, start here:
- Fill out the business profile.
- Add billing and a wallet balance if phone usage will be needed.
- Create or connect a public website.
- Create a lead form and submit a test request.
- Buy or connect a phone number.
- Prepare Trust Center items before SMS is used.
- Review the launch checklist before sending real traffic.